Home / Return Policy and Process
Company Eco's Return Policy
We’re confident in the quality of every product we offer which is why we offer free returns, including shipping costs, for every item in our store.
We exist because we believe we can use our business as a force for good and make the world a better place. In spirit of accomplishing this important mission together, we ask that you be fair and honest with return requests, then follow our guidelines below.
Guidelines
Items must be returned within 30 days after they are received, in the same condition they were received, and are to include any instructions or other materials that were included in their original package.
Reimbursement
We will credit the original method of payment no later than 7 days after we have received the returned item.
Return Process
| Step 1 | Enter your invoice # and select the item you would like to return. |
| Step 2 | Fill out the below questionnaire. |
| Step 3 | Once we have processed your request, we will email you a prepaid shipping label with simple instructions. Follow the instructions for packaging and then drop the package that includes the prepaid label off at your nearest USPS (not UPS) location. |
